Main content start

Negotiation

Women are 14-23% more successful than men when representing others.
Margaret A. Neale

Research shows that missing an opportunity to negotiate can significantly reduce your opportunities down the road. Research also shows that in many ways, women are wise to think twice before asking: Their negotiation attempts are judged more harshly than those of their male counterparts. Stanford Business Professor Margaret A. Neale clarifies the gendered expectations women face and offers solutions for success. When viewed as problem solving, negotiation moves from being a win-lose game to one of mutual benefit. Neale points to cases where women can use negotiation to their advantage. This material will help you negotiate and advise others — subordinates and peers — on ways to achieve more of what you (and they) want . The goal is to reframe negotiations as problem solving. With this new frame you can inspire new ways — small and large — of practicing negotiating in everyday interactions. By doing so, you will be prepared to package the big asks and improve your chances of getting more of what you want.

discussion icon speaking bubbles

Discussion Guide

Use the free discussion guide to reflect on key takeaways from what you've seen or to start the conversation after watching the video with friends or colleagues.

development skill graphic

Skills Guide

Use the free skills guide to put your key takeaways into practice by creating next steps for action.

Key Takeaways

Negotiation

Negotiation is problem solving to achieve mutual benefit.

Understand upfront
  • Your alternatives in case an agreement is not reached.
  • Your reservation = the bottom line below which you are better off walking away.
  • Your aspiration = the best possible outcome.
Four Steps to a Successful Negotiation
  1. Assess. Do the benefits outweigh the costs?
  2. Prepare. What are your interests in this negotiation? What are the interests of your counterpart(s)?
  3. Ask. Engage and share unique information with your counterpart(s).
  4. Package. Bundle alternative proposals.
Take a Communal Approach

Increase your chance of success by framing your “Ask” in terms of benefits to your counterparts, team, or organization.

Before you enter a negotiation
  • Why are you asking? Start with the benefits to your counterpart(s), team, or organization.
  • How are you asking? Package individual requests. Use “if/then statements.” Stay away from single-issue negotiations.
  • For whom are you asking? Think about how your proposal benefits others.
View Negotiation Resources

Read more about Negotiation:

View Negotiation References

Constraints and triggers: situational mechanics of gender in negotiation.

Bowles, H. R., Babcock, L., & McGinn, K. L. 2005. Constraints and triggers: situational mechanics of gender in negotiation. Journal of personality and social psychology, 89(6), 951.

Pygmalion in the Classroom: Teacher Expectation and Pupils' Intellectual Development

Rosenthal, Robert. 1968. Pygmalion in the Classroom: Teacher Expectation and Pupils' Intellectual Development. 1968. Norwalk, CT: Crown House Publishing.

Stereotype threat and the intellectual test performance of African Americans

Steele, C. M., & Aronson, J. 1995. Stereotype threat and the intellectual test performance of African Americans. Journal of Personality and Social Psychology, 69(5), 797–811.

Stereotype susceptibility: Identity salience and shifts in quantitative performance

Shih, M., Pittinsky, T. L., & Ambady, N. 1999. Stereotype susceptibility: Identity salience and shifts in quantitative performance. Psychological Science, 10, 81–84.

Battle of the sexes: Stereotype confirmation and reactance in negotiations

Kray, L.L., Thompson, L., & Galinsky, A. 2001. Battle of the sexes: Stereotype confirmation and reactance in negotiations. Journal of Personality and Social Psychology, 80 (6), 942-958.

Reversing the gender gap in negotiation: An exploration of stereotype regeneration

Kray, L. Galinksky, A., and Thompson, L. 2002. Reversing the gender gap in negotiation: An exploration of stereotype regeneration. Organizational Behavior and Human Decision Processes, 87, 386-410.

Social Incentives for Gender Differences in the Propensity to Initiate Negotiations: Sometimes It Does Hurt to Ask

Bowles, Hannah Riley, Linda Babcock, and Lei Lai. 2007. "Social Incentives for Gender Differences in the Propensity to Initiate Negotiations: Sometimes It Does Hurt to Ask." Organizational Behavior and Human Decision Processes 103 (1): 84-103.

Prescriptive gender stereotypes and backlash toward agentic women

Rudman, L. A., & Glick, P. 2001. Prescriptive gender stereotypes and backlash toward agentic women. Journal of social issues, 57(4), 743-762.

First offers as anchors: the role of perspective-taking and negotiator focus

Galinsky, A. D., & Mussweiler, T. 2001. First offers as anchors: the role of perspective-taking and negotiator focus. Journal of personality and social psychology, 81(4), 657.

The dissatisfaction of having your first offer accepted: The role of counterfactual thinking in negotiations.

Galinsky, A. D., Seiden, V. L., Kim, P. H., & Medvec, V. H. 2002. The dissatisfaction of having your first offer accepted: The role of counterfactual thinking in negotiations. Personality and Social Psychology Bulletin, 28(2), 271-283.

The impact of alternatives to settlement in dyadic negotiation.

Pinkley, R. L., Neale, M. A., & Bennett, R. J. 1994. The impact of alternatives to settlement in dyadic negotiation. Organizational Behavior and Human Decision Processes, 57(1), 97-116.

The role of negotiator aspirations and settlement expectancies in bargaining outcomes.

White, S. B., & Neale, M. A. 1994. The role of negotiator aspirations and settlement expectancies in bargaining outcomes. Organizational Behavior and Human Decision Processes, 57(2): 303-317.

Women Don’t Ask: Negotiation and the Gender Divide

Babcock, L., and Laschever, S. 2003. Women Don’t Ask: Negotiation and the Gender Divide. Princeton, NJ: Princeton University Press.

Negotiating Rationality

Bazerman, M. H. and Neale, M.A. 1992. Negotiating Rationality. New York, NY: Free Press.

 

Biographies