Main content start

Harnessing the Power of Stories

Stories are remembered up to 22 times more than facts alone.
Jennifer Aaker

When people think of advocating for their ideas, they think of convincing arguments based on data, facts, and figures. However, studies show that if you share a story, people are often more likely to be persuaded. And when data and story are used together, audiences are moved both intellectually and emotionally. When telling a story, you take the listener on a journey, moving them from one perspective to another. In this way, story is a powerful tool for engendering confidence in you and your vision. Stanford Marketing Professor Jennifer Aaker demonstrates the importance of story in shaping how others see you and as a tool to persuade. Aaker shares the elements of successful stories and makes the case for developing a portfolio of signature stories. Harnessing the power of story will enable you to be more persuasive, move people to action, and progress into your career.

discussion icon speaking bubbles

Discussion Guide

Use the free discussion guide to reflect on key takeaways from what you've seen or to start the conversation after watching the video with friends or colleagues.

Key Takeaways

Our brains are wired to remember stories.

Stories are up to 22 times more memorable than facts or figures alone. Stories are an effective tool to advocate for your ideas, especially when you can weave facts and figures into your story.

Stories are important for three reasons.
  1. Stories shape how others see you. The stories people tell about you influence how they see you: whether they would hire you, buy from you, or like you. The stories people tell about you also influence how you feel.
  2. Stories are tools of power. When you tell a story, your audience slows down to listen. Sharing a story lets people hear your insights more effectively.
  3. Stories persuade. Story can move people to action. You can persuade others by taking them on an engaging journey.
There are four elements of successful stories.
  1. A goal. Why are you telling the story? Your goal should clarify what you want the audience to think,feel, or do at the end of the story. An effective goal considers where the audience starts and the journey to the endpoint.
  2. Grab attention. Why would people want to listen to your story? Use a hook to reel the listener into the story. Hooks can be surprising truths, visual effects, or an unusual approach.
  3. Engage. Why would someone care about your story? There are three elements that make a story relatable, engaging, and compelling.
    • The story has a protagonist, or main character. The protagonist does not have to be the
    • storyteller. He or she can be a member of your team, or even the customer.
    • Something must be at stake for the protagonist. They need a clear challenge.
    • The story has an arc. What does the main character have to go through to reach the goal?
  4. Enable. If your story is shareable, people will spread your ideas more broadly. Why would someone want to share your story? Make your story memorable and easy to retell.
Test your stories on others.

Try telling your stories to others. Ask whether you’ve changed their perspective with your story. Did the story resonate? What were their “ah ha” moments? What didn’t make sense?

Additional Information

View Power of Stories Resources

Read more about Power of Stories:

View Power of Stories References

Gender Stereotyping and Under-representation of Female Characters in 200 Popular Children’s Picture Books: A Twenty-first Century Update

Hamilton, Mykol C., David Anderson, Michelle Broaddus and Kate Young. 2006. "Gender Stereotyping and Under-representation of Female Characters in 200 Popular Children’s Picture Books: A Twenty-first Century Update." Sex Roles, 55(11-12): 757-765.

Actual Minds, Possible Worlds

Bruner, Jerome. 1986. Actual Minds, Possible Worlds. Cambridge, MA: Harvard University Press.

Sympathy and Empathy: Emotional Responses to Advertising Dramas

Escalas, Jennifer Edson and Barbara B. Stern. 2003. “Sympathy and Empathy: Emotional Responses to Advertising Dramas.” Journal of Consumer Research, 29(4): 566-578.

Once Upon a Brain: Neuroscience, Self, and Story

Lewis, Thomas B. Once Upon a Brain: Neuroscience, Self, and Story. http://www.thomaslewis.com/class10.html

Made to Stick: Why Some Ideas Survive and Others Die

Heath, Chip and Dan Heath. 2007. Made to Stick: Why Some Ideas Survive and Others Die. New York, NY: Random House.

The Secrets of Storytelling: Why We Love a Good Yarn

Hsu, Jeremy. 2008. "The Secrets of Storytelling: Why We Love a Good Yarn." Scientific American, Sept 18 2008.

To Sell Is Human: The Surprising Truth About Moving Others

Pink, Daniel. 2012. To Sell Is Human: The Surprising Truth About Moving Others. New York, NY: Penguin Group.

Sympathy and callousness: The impact of deliberative thought on donations to identifiable and statistical victims

Small, Deborah , George Loewenstein, and Paul Slovic. 2007. "Sympathy and callousness: The impact of deliberative thought on donations to identifiable and statistical victims." Organizational Behavior and Human Decision Processes 102: 143–153.

Fishing for Feelings: A Hook Helps!

Escalas, Jennifer Edson, Marian Chapman Moore, and Julie Edell Britton. 2004, “Fishing for Feelings: A Hook Helps!” Journal of Consumer Psychology, 14(1&2): 105-113.

Narrative versus Analytical Self-Referencing and Persuasion

Escalas, Jennifer Edson. 2007. “Narrative versus Analytical Self-Referencing and Persuasion." Journal of Consumer Research, 34 (4): 421-429.

Heart strings and purse strings: Effects of specific emotions on economic transactions

Lerner, Jennifer, Deborah Small, George Loewenstein. 2004. "Heart strings and purse strings: Effects of specific emotions on economic transactions." Psychological Science, 15(5): 337-341.

The role of narratives in consumer information processing

Adaval, Rashmi, and Wyer, Robert S. Jr.. 1998. "The role of narratives in consumer information processing." Journal of Consumer Psychology, 7(3): 207-245.

How stories make sense of personal experiences: Motives that shape autobiographical narratives

Baumeister, Roy F. and Leonard S. Newman. 1994. "How stories make sense of personal experiences: Motives that shape autobiographical narratives." Personality and Social Psychology Bulletin, 20: 676–690.

Using drama to persuade

Deighton, John, Daniel Romer, and Josh McQueen. 1989. "Using drama to persuade." Journal of Consumer Research, 16: 335–433.

Narrative Processing: Building Consumer Connections to Brands

Escalas, Jennifer Edson. 2004b. “Narrative Processing: Building Consumer Connections to Brands.” Journal of Consumer Psychology, 14: 168–79.

The role of transportation in the persuasiveness of public narratives

Green, Melanie C. and Timothy Brock. 2000. "The role of transportation in the persuasiveness of public narratives." Journal of Personality and Social Psychology, 79: 701–721.

How storytelling shapes memory and impressions of relationship events over time

McGregor, Ian and John G. Holmes. 1999. "How storytelling shapes memory and impressions of relationship events over time." Journal of Personality and Social Psychology, 76(3): 403-419.

Knowledge and memory: The real story

Schank, Robert C. and Robert P. Abelson. 1995. "Knowledge and memory: The real story." In Robert S. Wyer (Ed.) Knowledge and Memory: The Real Story (pp. 1-85). Hillsdale, NJ: Lawrence Erlbaum Associates.

 

Biographies