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 See Bias | Block Bias Tool: Diagnosing Bias

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Research shows that stereotypes can introduce errors in managers’ decision making about talent throughout the employee lifecycle such as in hiring, evaluations of performance, assigning high visibility projects, and giving credit for contributing in groups. While most people agree that bias exists in the abstract, many cannot see their own role in enacting bias or how it functions in their organization. Further, resistance to the idea that bias exists at all is what we call “bias backlash”. Research shows that there are several ways that bias backlash stands in the way of organizations when creating programs and tools to block bias.

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See Bias | Block Bias Toolkit: Assessing Performance and Potential

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Assessing performance and potential is an essential component of hiring, developing, retaining and advancing employees. The evaluation of performance happens constantly, both formally and informally. These kinds of evaluations lead to judgments about who is “high potential,” who needs to improve and who should get access to challenging and high visibility assignments leading to career advancement.

In this toolkit, you will learn how bias can unintentionally influence evaluations of merit in hiring, developing, retaining and advancing employees.

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How do you block bias from impacting your evaluation of performance? All solutions must block the use of stereotypes in assessing talent. When stereotypes become a short cut, bias can creep into the evaluation process. This guideline outlines ways you can use criteria as a tool to block bias.

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Redesigning, Redefining Work Videobook

The Redesigning, Redefining Work Videobook offers innovative ideas and leading-edge research to help you create inclusive workplace cultures where people thrive and companies win in the global marketplace.

Our suggestion is to use the RRW Videobook as a resource to spark new ways of thinking about your own workplace. The frameworks presented here provide a broad overview of the challenges facing individuals and companies and offer new ways of thinking about solutions. Whether used as a company training video, or as an online resource for a flipped classroom, the RRW Videobook can provide a solid foundation for engaging in important conversations about the future of work.

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Video Resources

A Small Wins Approach to Organizational Change

Professor Shelley Correll discusses common issues and specific strategies to mitigate implicit bias in making decisions that faculty search committee could adopt towards more inclusive practices.

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If diversity is so important, why don’t we have more of it?

This video, featuring Adams Distinguished Professor of Management and Lab faculty advisory board member Margaret A. Neale, provides an overview of the research on bias and how it affects the evaluation of talent in companies.

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How women can overcome bias at work

This video, featuring Lab director Shelley Correll, provides actionable insights on creating tools to block bias.

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The power of us: How we stop sexual harassment

In this TedX talk, Lab sociologist Marianne Cooper discusses the reasons behind the persistence of harassment in the workplace and issues a powerful call to action.

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